The ZxVPS Guarantees

0% Resource Overselling Policy

ZxVPS maintains an absolute zero overselling policy. We will not oversell our hardware or network connectivity in any way. This not only guarantees that you will always have all the resources you paid for available, but also that you can use 100% of your resources without issue, in fact we want you to use what you pay for, unlike many providers who bank on the opposite.

99.9% Uptime Guarantee

We have a straight forward SLA to all our VPS clients. This is simply to maintain a 99.9% or better uptime record at all times. This includes the network and the physical hardware on which our VPS run. Any clients affected by scheduled non-critical downtime will be notified at least 48 hours in advance. Click here to view detailed information on our uptime SLA.

24/7 Access to Support

We provide support to our clients via live webchat, email, support tickets and skype. We guarantee that you will always be able to contact support in one or more ways. We will aim to answer all support tickets within 1 hour.

7 Day Money Back Guarantee

If you are not satisfied with the service you receive with ZxVPS, you can use our no-quibbles 7 day money back guarantee. Please note not all services are refundable, specifically this excludes extras such as additional IP addresses.

 

High Performance VPS

Extra CPU power

When compared against normal VPS providers, we allocate each VPS with a far higher amount of CPU power than the average. We can do this because we do not oversell our servers at all, this means there are less VPS on our server nodes, so each VPS can have a larger CPU share. As a result our VPS can perform much faster than the competition. For example our 512mb VPS alone comes with 1.4GHz processing power.

Pre-Secured VPS

We provide initial hardening of your VPS for you for free. All of our templates have been modified to include additional security already set up. This means you dont need to spend time or worry about securing your VPS when you have installed it, instead you can get straight on with more important tasks. Having your VPS secured is a service you normally have to pay extra for, we are giving it to you for free because we want to allow you to start utilizing your VPS straight away.